Privacy Policy

1. Information We Collect

When you use PrintHub Store, we collect information required to manage your account, process product orders and provide customer support.

• Account information, such as your name, mobile number and login details.
• Order information, including products purchased, order history and transaction details.
• Delivery information, such as your address, city, state and PIN code.
• Payment status and transaction references.
• Information shared when you contact customer support.
• Basic technical information related to website and application usage, where available.

2. How We Use Your Information

Customer information is used to operate PrintHub Store and provide the services requested by customers.

• Create and manage customer accounts.
• Process product orders and payments.
• Arrange product delivery through the relevant seller or delivery partner.
• Maintain order and transaction records.
• Provide customer support and respond to enquiries.
• Maintain platform security and prevent misuse.
• Improve our website, application and Store services.

3. Document Upload for Printing

The PrintHub Network mobile application provides a document and image upload facility for customers who want to print their files at supported PrintHub Smart Printing Machines.

Files uploaded through this facility are used for processing and completing the requested printing service. This upload facility is separate from PrintHub Store product orders.

Customers should upload only files they are authorized to submit and should check their documents before uploading.

Uploaded files are handled according to the operational requirements of the printing service and applicable retention requirements.

4. Payments and Information Sharing

Payments for PrintHub Store orders may be processed through third-party payment service providers, including Cashfree. Payment processing is subject to the relevant provider's terms and privacy policy.

We may share the information necessary to complete an order with the relevant participating seller, delivery partner or payment provider.

Information may also be shared with technology service providers who help operate the platform, or with government authorities when required by applicable law.

We do not sell customers' personal information to third parties.

5. Data Security and Retention

We take reasonable measures to protect customer information against unauthorized access, use or disclosure.

Account, order and transaction information may be retained as necessary for providing services, maintaining business records, resolving disputes and meeting legal requirements.

Customers should keep their login credentials confidential and contact us if they suspect unauthorized access to their account.

6. Cookies and Third-Party Services

Our website may use cookies or similar technologies to support website functionality, security and the browsing experience.

PrintHub may use third-party services for payments, delivery, communication and technology support. These providers handle information according to their own applicable privacy policies.

7. Customer Privacy and Policy Updates

Customers should provide accurate account and delivery information and use PrintHub services lawfully.

We may update this Privacy Policy when our services, technology or applicable legal requirements change. The latest version will be published on this page.

Contact Us

If you have questions or requests regarding your personal information or this Privacy Policy, please contact Shreeji Enterprises through the Contact Us page on our website.