Refund & Cancellation Policy

1. Scope of This Policy

This policy applies only to product orders placed through PrintHub Store.

It explains the conditions for product cancellation, returns and refunds. It does not apply to PrintHub printing services or Smart Printing Machines.

2. Product Cancellation

Cancellation availability depends on the product and its applicable cancellation conditions.

Some products may be eligible for cancellation before dispatch, while others may have different cancellation conditions or may not be cancellable.

Customers should check the cancellation information displayed for the product before placing an order. Once an order has been dispatched or fulfilled, cancellation may not be available.

3. Product Returns and Refunds

Refund and return eligibility depends on the refundable or non-refundable status and return conditions specified for each product.

Products marked as refundable may be considered for a refund according to their applicable product conditions.

Products marked as non-refundable are not eligible for a refund, except where required under applicable law.

Where a product is eligible for a return or refund, the request will be reviewed according to the product's stated conditions and the applicable order status.

4. Refund Processing

Approved refunds will generally be initiated through the original payment method.

The time taken for the refunded amount to appear in the customer's account may depend on the payment provider and bank.

5. How to Request Cancellation or Refund

For assistance with a product order, cancellation or refund request, please contact us through the Contact Us page on the PrintHub website.

Please provide your order ID and a brief description of your request.

Need Help With Your Order?

For product cancellation, return or refund assistance, please contact Shreeji Enterprises through the Contact Us page on our website.